There is no better way to spend a day with your classmates on an educational tour. We had an educational tour to Helsinki, the capital city of Finland on 10.4.2014. They were very kind enough to pick me up from Hyvinkää ABC petrol station.
We were behind our schedule for Gardenia because we had to drop off some of the students on the way. Finally we arrived at Gardenia and Sinikka was our Guide. We had also an assignment to Evaluate Sinikka based on her performance. It's kind of difficult because she had a limited time according to my observations. She was in hurry, there was no change for questions as well. Good part is that she knows what she was talking about. She is professional in her job. Her dressing code was appropriate. Her presentation was out of her head, she didnt use at note or book.
A unique tropical garden, Gardenia, was opened in April 2001. It is
a limited joint stock company co-owned by the City of Helsinki and the
University of Helsinki. The luxuriant garden, covered by glass, is a
beautiful and refreshing place to visit all year round. Sadly they might closed down the garden permanently in near future.
There are more than 300 species of plants in gardenia at current moment. They consists of exotic fruit like guava & mango, spices & herbs used as medicines, building material trees like bamboo. Most of them are from Asia but there are also others from Africa & Southern America.We started our guided tour lead by Sinikka in moonsuunipuutarha. Mango, Avocado, Cocoa and many other plants
demanding warmer and more humid conditions.
Gardenia is closed on Fridays for watering & treatment of the plants. If you need any advice on how to take care of the plants at home you can get advice from Gardenia, also on tips for gardening. For easter they have a work corner in garnedia where the visitors can make handmade cards etc.
Gardenia offers following facilities
• Tropical garden
• Outdoor gardens
• Guided tours in the garden
• Guided tours in the surrounding nature
• Facilities for meetings and celebrations like weddings, birthday parties etc
• Environmental education for children
Gardenia has also two conference rooms namely kaneli & timali with the need conference facilities.
Matkailublogi
maanantai 14. huhtikuuta 2014
Johan & Nystöm Tehtävä
TEA & COFFEE HEAVEN in HELSINKI
Mihin kohtaan asemoisit Johan&Nyströmin?
Between Caffe Nero's and Starbucks caffe shops..Their environment is very comfortable & cosy and it attracts lots of customers. They have variety of Coffees and Teas from all over the world. I am actually happy that we went there because it is the coffee shop I will go back to, for numerous times as it offers pure rooibos tea from Namibia. First ever shop in Finland, I tried rooibos tea from many caffe shops in Finland but it's not as pure & original tasty like it is at Johan & Nyström..
Kuinka Johan&Nyström hyödyntää mobiilimarkkinointia?
Mihin ylivoimaisuuteen tai ylivoimaisuuksiin perustuu sinun mielestäsi Johan&Nyströmin kilpailuetu?
Mihin kohtaan asemoisit Johan&Nyströmin?
Between Caffe Nero's and Starbucks caffe shops..Their environment is very comfortable & cosy and it attracts lots of customers. They have variety of Coffees and Teas from all over the world. I am actually happy that we went there because it is the coffee shop I will go back to, for numerous times as it offers pure rooibos tea from Namibia. First ever shop in Finland, I tried rooibos tea from many caffe shops in Finland but it's not as pure & original tasty like it is at Johan & Nyström..
Kuinka Johan&Nyström hyödyntää mobiilimarkkinointia?
- They have the mobile version which is easy to use
- It is in English, Finnish & Swedish.
- It consist of useful information about the products and also the location and concept of the business
- They have also facebook page.
Mihin ylivoimaisuuteen tai ylivoimaisuuksiin perustuu sinun mielestäsi Johan&Nyströmin kilpailuetu?
- Mr Nyström was managing Paulig. He has 14 years experience in the industry. He is well educated in coffee industry and he make sure that everyone else working for him is well educated.
- The staff are very friendly, informative and passionate about the coffee & tea.
- Coffee shop is Cosy, customer friendly and in comfortable environment. It gives customers homely feeling, Customers feels more than welcome. Students can easily spend up to 3 hours in the coffee shop doing school work.
- They buy their products directly from the producers. They know very well from where their coffees are coming.
- They roast coffee by hands.
- In 2013, Sweden's Johan & Nyström Coffee shop has been elected as Europe's 2nd best coffee shop.
- They are eco-friendly and they serve also cakes made of raw ingredients - healthier version and also raw brunch ( raakabrunssi)
Segmentoiko Johan&Nyström? Jos, niin miten?
It's for every tea and coffee lovers regardless of their age group.
Kuvaile Johan&Nyströmin tuotetta
Ydin - Coffee, they have more than 80 varieties of coffee.
Lisäarvo - hand roasted coffee.
Image - Unique coffee makers, hand roasted Quality coffee.
Kuinka Johan&Nyström pyrkii ylläpitämään
asiakassuhteitaan?
maanantai 25. marraskuuta 2013
Assistent Manager Marichen
I will be doing my Internship in Namibia, starting on the 6th January 2014. I received my job description via email from my soon-to-be manager. They are indeed thrilled to welcome me onboard.
I am very excited as well. I went through the job description list, well I must admit that I will have lots to do, but I am ready for new challenges.!
FOH ( Respassa)
- Check ins
- Guests Hosting at meal times
- Supervision over the waitress write to Bar controls
- Serves
- WOW experiences of the guests Answering of telephones
- Admin
- Helping with orders
- · Weekly banking and Petty cash.
- Morning minutes send out
- Booking out in the morning time for the housekeepers
- Checking arrival, departures and special welcoming cards
- Make sure of bed night stories are put in on a daily basis
- Make sure evaluation sheets are put in and return to the office
- Updating the housekeeping admin on Mondays
- Accepting orders on Thursday as the truck comes
- improve and develop guest experiences in Camp
Kitchen ( Keittiossa)
- Pre breakfast, lunch and dinner checks
- Helping to prepare food in the kitchen
- Offloading of the food truck
- Ensure guest lunch packs are packed and delivered
- Discuss the dinner menu at tea time
- Controls and issuing the food /drinks
- Handling food/service complaints with chefs/waiters
Housekeeping ( siivous)
- Checking rooms
- Room orientation
- Updating the board on a daily basis
- Daily sheet print out
- Housekeeping hygiene
- Check in and check outs
- Laundry neat and tidiness
- Reports any faulty maintenance issues to maintenance manager
- Rooming list/Portal
- Morning minutes send out
- Booking out in the morning time for the housekeepers
- Checking arrival, departures and special welcoming cards
- Make sure of bed night stories are put in on a daily basis
- Make sure evaluation sheets are put in and return to the office
- Updating the housekeeping admin on Mondays
- Accepting orders on Thursday as the truck comes
Guiding ( Opas)
- Joining drives to see the environment and learn from it
- Safety with regards to guests and staff
- Vehicle checklist
- Cultural and environmental influenece
- Job cards
- Drive and walking stats
- improve and develop guest experiences in Camp
Environment ( huolto)
- Take care of the environment
- Check oil spots
- Environmental awareness
Baari -Päivä
- Olen oppinut tänään, että jokaisella juomalla on merkitys.
- On tärkeää tietää juomista ja niiden tarinoista.
- Jokaisessa cocktailissa on aina vodka tai Rommi
- Kun tehdään Irish coffee, makeampi ( 2 lusikallinen fariinisokeria) ja kuiva ( lusikallinen fariini sokeria)
- Pienessa pullossa tonic vesi on parasta.
- Tonic vesi auttaa malariaan.
- Hyvää henkilökunta, juttuseurana
- Baarimestarin juomasekoitustaito ja showmieli presentoida taitojaan
- Paras istumapaikka
"Remember when doing sales as a bartender, sell your best products first, for instance a customer asked you what vodka you have, try to introduce to him/her your best vodka first and the worst ones last..Try to introduce as much products as possible"
Gin & Tonic Tarina
Tämä juoma on peräisin brittiläisestä Intiasta. Tonic-vesi sisältää kiniiniä, jota käytettiin malaria ehkäisemiseen ja hoitoon. Koska 1800-luvulla käytetty tonic-vesi oli
hyvin kitkerää, lisättiin siihen usein giniä, jotta se olisi
miellyttävämmän makuista. Vaikka tonic-veden lääkinnällinen käyttö on
jäänyt pois, gin tonic on säilynyt suosittuna drinkkinä. Nykyinen
tonic-vesi sisältää vähemmän kiniiniä kuin ennen, eikä ole siten niin
katkeraa kuin ennen (yleensä makeutettua). Koska juoma juontuu lämpimän
ilmanalan maista ja sen virkistävyydestä, sen suosio on suurempi
lämpiminä aikoina.
Suvin Irish coffee
| Parfait-Amour likööriä..Lovely |
| Niinan Sininen Enkeli.. |
| Sarin long island ice tea |
| Sinin Moscow mule |
| Zenjan bloody mary |
| Iiron bloody mary martini |
| Tarun cosmopolitan |
| Rommi-mansikka cosmopolitan |
| Minnan mansikka margharita |
| Marichenin Tequila sunset..Kippis Sari:-) |
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